• Full Time
  • Anywhere
  • Salary: Hourly

Website County of Berks

Enterprise Support Technician provides support to end users on a variety of issues. The candidate provides customer and technical support to end users via phone, email, messaging and direct contact. The candidate documents, tracks and monitors the problem to ensure a timely resolution. The Enterprise Support Technician maintains, analyzes, troubleshoots, and repairs end user systems, hardware and peripherals. The candidate also documents, maintains, upgrades or replaces and enterprise hardware and software systems. The candidate supports and maintains user account information including rights, security and systems groups. The Enterprise Support Technician provides network, phone, video and security support. This position may be on call for emergency 24/7 support.

It is County policy that all interested candidates complete an application to submit with their resume. If you are interested in continuing further with our hiring process, please visit our website:


to complete and submit an application with your resume per the instructions on the website.

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